Check Device Status via Polling

Polling is the process of a server accessing a device to obtain the device status. Perform polling regularly and monitor the device to keep track of the device’s status.

For Delegation server-managed devices, a default polling task is pre-registered in the system. The default Start Date and Time is set based on the RICOH Streamline NX system installed date and time.

The following are the type of polling you can configure.

Type	Description
Polling	Set the polling settings of the devices managed by Delegation server. Refer to Create a Polling Task for more details.
Error Polling	Use this to perform status polling only on the devices in which errors occurred. Refer to Create an Error Polling Task for more details.
DM Agent Polling	Set the polling settings for DM Agent-managed devices. Refer to Set DM Agent Polling.

Type

Description

Polling

Set the polling settings of the devices managed by Delegation server.

Refer to Create a Polling Task for more details.

Error Polling

Use this to perform status polling only on the devices in which errors occurred.

Refer to Create an Error Polling Task for more details.

DM Agent Polling

Set the polling settings for DM Agent-managed devices.

Refer to Set DM Agent Polling.

When the polling settings are set you can view the polling refer to View Polling Times.

For Delegation server-managed devices, you poll device info right away, refer to Perform Polling Immediately.

Make sure you create notifications to receive warnings when a device problem is detected, including toner outages. For details, refer to Notify the Device Status by E-mail.